Set Preferences for Email Replies

To reply to the message in the same format it is received, select Reply/Forward using format of the original message. This ensures that the recipient gets the message in the most readable format.

  1. Go to the Preferences>Mail page, Composing Messages section.

  2. To reply to the message in the same format it is received, select Reply/Forward using format of the original message.

  3. Select whether to include the original text in your reply message. If you are including the original message:

    •   Select whether to mark the previous responses with a character or include the original details in the header (The To, From, and Subject fields). You can also include the original message as an attachment.

        If you want to prefix the previous responses, select either the angle bracket (>) or pipe (|).

  4. Click Save.

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